Our Lifetime Warranty covers your sunglasses frames for the lifetime of the product. We guarantee against all defects in materials or workmanship, as well as frame breaks that occur during normal use of the sunglasses. Under our warranty, if your...

Our <a href="https://sunski.com/pages/sunglasses-lifetime-warranty" rel="noopener noreferrer" target="_blank">Lifetime Warranty</a> covers your sunglasses frames for the lifetime of the product. We guarantee against all defects in materials or workmanship, as well as frame breaks that occur during normal use of the sunglasses. Under our warranty, if your sunglasses frames break, we will replace your sunglasses, excluding the cost of shipping. &#x2018;Normal use&#x2019; does not include damage that occurs during outrageous or negligent events surrounding your sunglasses (i.e. run over by a car, or intentional abuse or damage to the frames). Importantly, our warranty policy only covers ONE warranty replacement for each pair of sunglasses purchased. Please visit our warranty page for more info and to submit a claim. Wear and TearWe will NOT replace frames that sustain superficial damage, paint scuffs or minor wear and tear. If the product is still wearable, we don&#x2019;t want to replace it as that is a waste of a perfectly good pair of shades. Scratches or scuffs on your frames are nothing more than a record/memoir of the awesome adventures that you&#x2019;ve had in your Sunskis. But if something breaks due to manufacturer defect or during normal use, we&#x2019;ve got you covered. We cannot cover lost shades, but drop us a line and maybe we can make you a deal? (Tip: the crazier the story of how you lost them the better!) We reserve the right to decide if your damage is covered under our Lifetime Warranty, but tell us a good story and we&apos;ll likely be pretty lenient. *Note: For any customers living in Japan, you&apos;ll need to submit your warranty claim through their website: https://www.goldwin.co.jp/sunski/

What is your Lifetime Warranty policy?

Yes absolutely! Visit our warranty page to see what to do next

Yes absolutely! Visit our <a href="https://sunski.com/pages/sunglasses-lifetime-warranty" rel="noopener noreferrer" target="_blank">warranty page</a> to see what to do next

Can I still go through the warranty even if I bought it from a retailer?

Sunski

Warranty

How do I return/exchange?

Is there a return fee?

How long will it take to receive my refund?

Do you accept international returns?

Can I exchange a gift?

Can I include multiple returns in the same package?

When will I receive my exchange order?

Where can I get a return label?

Returns and Exchanges

Oops! I wrote in the wrong address on my order..

Can I change the items in my order once placed?

When will my order ship?

How long does shipping take?

Do you ship internationally? What service do you use and how long does it take?

Are there additional fees for international orders?

Where can I find my order number?

There seems to be an issue with my order

Do you offer free shipping?

Shipping and Order Info

The mirroring is scratched - what do I do?

How do I choose which lenses will fit my frame?

Which lens kit do I use for the Original, Headland and Madrona?

I can't find the lenses that I need.

Are all of the lens kits interchangeable?

What comes with the Lens Kit?

How do I install my new lens replacement kit?

Damaged Lenses - Replacement Kits

My sunglasses frames are broken, what do I do?

Missing screws?

My sunglasses frames are bent, how can I fix them?

Broken/Damaged Frames

Out of stock?! When will they be back?

Are your lenses polarized, UVA/UVB, UV400 and 100% full spectrum UV protected?

What are the dimensions of your shades?

Are your shades made out of Recycled Plastic?

What is the difference between your different lenses?

Where are your shades made?

Can I customze the sunglasses?

Where can I find sun shields for the Alpine styles?

Do you have non-polarized lenses?

Can sun shields fit in any of the sunglasses frames? What are the sunglasses that have sun shields?