What is your Lifetime Warranty policy?Updated 2 months ago

Our Lifetime Warranty covers your sunglasses frames for the lifetime of the product. We guarantee against all defects in materials or workmanship, as well as frame breaks that occur during normal use of the sunglasses. Under our warranty, if your sunglasses frames break, we will replace your sunglasses, excluding the cost of shipping. ‘Normal use’ does not include damage that occurs during outrageous or negligent events surrounding your sunglasses (i.e. run over by a car, or intentional abuse or damage to the frames). Importantly, our warranty policy only covers ONE warranty replacement for each pair of sunglasses purchased. Please visit our warranty page for more info and to submit a claim.

Wear and Tear

We will NOT replace frames that sustain superficial damage, paint scuffs or minor wear and tear. If the product is still wearable, we don’t want to replace it as that is a waste of a perfectly good pair of shades. Scratches or scuffs on your frames are nothing more than a record/memoir of the awesome adventures that you’ve had in your Sunskis. But if something breaks due to manufacturer defect or during normal use, we’ve got you covered. We cannot cover lost shades, but drop us a line and maybe we can make you a deal? (Tip: the crazier the story of how you lost them the better!)

We reserve the right to decide if your damage is covered under our Lifetime Warranty, but tell us a good story and we'll likely be pretty lenient.

*Note: For any customers living in Japan, you'll need to submit your warranty claim through their website: https://www.goldwin.co.jp/sunski/