All articles

Shipping and Order Info

Shipping and Order Info

Oops! I wrote in the wrong address on my order..

Our turnaround time for package processing is really quick, so most times there is not much we can do. Make sure to double check your address and don't rely on auto-fill! FYI: if your billing address is incorrect and the order went through, then...

Can I change the items in my order once placed?

Once your order is placed we will be unable to change your order. Apologies!

When will my order ship?

After you place your order, your shades will ship within 1-3 BUSINESS DAYS. If your order is placed during one of our sale periods or during the holiday season it might take longer than that. If you order after business hours, please expect your...

How long does shipping take?

We ship all US orders with DHL Economy or Standard mail, so shipping usually takes 3-7 business days to arrive. We also offer USPS Priority and UPS as alternative shipping services at extra cost. Please note that this does not account for any...

Do you ship internationally? What service do you use and how long does it take?

You bet we ship internationally!* Our international shipping rates vary depending on your location and your order size. All duties & taxes are included within the shipping fee. We use Fedex, UPS, DHL, or Passport depending on where you are. We are...

Are there additional fees for international orders?

Every country has varying tariffs and customs duties for importing sunglasses and it is the responsibility of the customer to be aware of their own sovereign government's schedule of customs duties, fees, and taxes. At this time, our store only...

Where can I find my order number?

You can find your order number in your order confirmation email.

There seems to be an issue with my order

Orders with shipping issues - please contact us within 30 days if you have any issues with delivery. Any orders that are not brought to our attention within 30 days of receiving your tracking number will not be eligible for a refund.

Do you offer free shipping?

Yes! We have free US shipping for orders $75 and over. International orders are not eligible for free shipping.