Returns and Exchanges
If you're not satisfied with your order for any reason, you can return it to us or exchange within 30 days if unused and in all the original packaging (if you keep the sticker inside though, we won't come after you) Please note that the following...
All returns include a shipping/restocking fee of $10 to help cover the cost of return shipping and processing the item back into our warehouse. Please note that any shipping costs paid for on your original order are not eligible for refund.
Once your return is received at our warehouse, your return will be processed. We aim to process your return within 7 days. Please note that once a credit card refund has been issued, it can take up to 5-7 business days for your bank to reflect...
Yes! The process is slightly different. For international orders, we'll need you to bypass our online returns portal and do it the old fashioned way by creating a shipment at your local post office. Unfortunately, we can't offer return shipping...
You can! Just follow the same process with the link below and click the button that says "Start Here" below "Returning or Exchanging a gift?". If you don't have the order number that's fine, our returns portal will prompt you for different...
Please do not mix and match products from different orders into returns. If you need to return two orders, please make sure they are in their own boxes with their own respective labels, so our warehouse can receive them correctly. Multiple...
Your exchange order will ship as soon as your return order is in transit back to our returns location. You will receive tracking details as soon as it ships.
Once you go through our return portal you'll be issued a return label that you can print or a QR code that you can scan at the shipping service store.