Sunski

Once your order is placed we will be unable to change your order.  Apologies!

Can I change the items in my order once placed?

Shipping and Order Info

How do I return/exchange?

Is there a return fee?

How long will it take to receive my refund?

Do you accept international returns?

Can I exchange a gift?

Can I include multiple returns in the same package?

When will I receive my exchange order?

Where can I get a return label?

EU Right of Withdrawal

Returns and Exchanges

Oops! I wrote in the wrong address on my order..

When will my order ship?

How long does shipping take?

Do you ship internationally? What service do you use and how long does it take?

Are there additional fees for international orders?

Where can I find my order number?

There seems to be an issue with my order

Do you offer free shipping?

Do you ship sunscreen internationally or to Hawaii?

What is SPF and how does it work?

What does “Broad Spectrum” mean?

How often should I reapply sunscreen?

Where does sunscreen fit in my skincare routine?

Can I wear it under makeup or with skincare?

Are Sunski sunscreens regulated and safe?

Are your sunscreens reef safe?

Is sunscreen safe for children?

How should I store my sunscreen?

Can I recycle the sunscreen packaging?

What’s the difference between Hot Block, Sol Power, and Base Camp?

Can I use multiple Sunski sunscreens together?

Sunscreen (SPF): General Questions

What kind of sunscreen is Hot Block?

How do I apply Hot Block sunscreen?

Will Hot Block sunscreen leave a white cast?

How do I remove Hot Block sunscreen?

Is Hot Block sunscreen safe for sensitive skin and eyes?

Who is Hot Block sunscreen for?

Sunscreen (SPF): Hot Block

What kind of sunscreen is Sol Power?

How do I apply Sol Power sunscreen?

Do I need to wait before going in the sun after applying Sol Power sunscreen?

Will Sol Power sunscreen feel heavy or greasy?

How do I remove Sol Power sunscreen?

Is Sol Power sunscreen safe for sensitive skin and eyes?

Who is Sol Power sunscreen for?

Sunscreen (SPF): Sol Power

What kind of sunscreen is Base Camp?

How do I apply Base Camp?

Do I need to wait before going in the sun after applying Base Camp?

Does Base Camp have a scent?

Will Base Camp feel heavy or greasy?

Is Base Camp safe for sensitive skin and eyes?

Sunscreen (SPF): Base Camp

The mirroring is scratched - what do I do?

How do I choose which lenses will fit my frame?

Which lens kit do I use for the Original, Headland and Madrona?

I can't find the lenses that I need.

Are all of the lens kits interchangeable?

What comes with the Lens Kit?

How do I install my new lens replacement kit?

Sunglasses: Damaged Lenses - Replacement Kits

My sunglasses frames are broken, what do I do?

Missing screws?

My sunglasses frames are bent, how can I fix them?

Sunglasses: Broken/Damaged Frames

Out of stock?! When will they be back?

Are your lenses polarized, UVA/UVB, UV400 and 100% full spectrum UV protected?

What are the dimensions of your shades?

Are your shades made out of Recycled Plastic?

What is the difference between your different lenses?

Where are your shades made?

Can I customze the sunglasses?

Where can I find sun shields for the Alpine styles?

Do you have non-polarized lenses?

Can sun shields fit in any of the sunglasses frames? What are the sunglasses that have sun shields?

What is the Helio Lens?

What is the Aura Lens?

Removing and Inserting Sun Shields

How do I keep up and clean my sunglasses?

Sunglasses: Product Information

Do you have prescription/rx lenses?

What styles do you offer in prescription/rx?

What's the status of my prescription order?

What is the Return Policy for Prescription/Rx?

Can I order prescription lenses for a Sunski sunglasses frame I already have?

Sunglasses: Prescription/Rx

What is your Lifetime Warranty policy?

Can I still go through the warranty even if I bought it from a retailer?

Sunglasses: Warranty

Do you have stickers?

Lost your Sunskis shades on an epic adventure?

Do your shades float?

If I have multiple discount codes, can I use them at the same time?

What do I do with my old broken shades?

How can I get a pro deal code?

Can you recommend a style for me?

Do you have an affiliate program?

Do my sunglasses come with a case?

General/Misc Questions

Want to carry Sunski in your store?

Already a retailer but need help?

Retailers

None of this answered my questions!

Still Need Help?

What is the Daily Nature Club?

How does the program work?

Who is the Daily Nature Club for?

What do members get?

What's expected of advocates?

Is this a paid program?

How do I join?

When does the season start?

What if I'm not selected?

Daily Nature Club

Where is your sunscreen formulated/made?

Can I change the items in my order once placed?Updated 9 months ago